Fragrance Questions

Q: How long do your perfumes last?
A: Our signature fragrances are crafted to linger FOR 8 - 12 hours, leaving an unforgettable trail.

Q: What makes House of Lumière different?
A: Each fragrance is a carefully curated olfactory tribute, using rare ingredients and artisanal craftsmanship.

Q: How should I store my perfume?
A: Store in a cool, dark place to preserve the richness and integrity of each scent.

Ordering & Shipping

Q: How long does delivery take?
A: Orders are meticulously prepared and usually arrive within 5–7 business days.

Returns & Exchanges

Q: Can I return a fragrance?
A: Due to the nature of our products, all sales are final. For guidance, please contact our Lumière Concierge.

Q: Do you offer exchanges?
A: Exchanges are handled exclusively through our concierge, on a case-by-case basis, ensuring a seamless and personalized experience.